English email support
English phone support
English live chatContents
Energy Casino review
Energy Casino have been providing top class slots and table games for over seven years. Energy are determined to put the fun back into online gaming, and their home page is extremely striking. The black background and white font makes it very easy-on-the-eye, whilst the colourful promos give users the chance to get a glimpse at various offerings. This online casino will appeal to a broad range of players, with recreational users likely to be drawn to the colourful aesthetics, user-friendly interface and the exhaustive list of slots featured on the home page. Whilst the professional design, live tournaments and VIP programs are all likely to appeal to the more seasoned casino-goer.
Slots
Energy Casino have a tremendous amount of slots listed on their site, with over 650 currently available to UK players. A large number of these feature on the home page with the bright, colourful and eye-catching designs allowing players to cast their eye over some of the highlights. They have teamed up with some of the top software providers to ensure that each and every one of their slots is extremely high quality. This also means that players, even those who are relatively new to online casinos, will recognise many of these titles. Energy casino have been using Net Entertainment and Microgaming’s titles for many years, and they’ve also recently added Novomatic to their portfolio. If you’re looking for some light-hearted fun, I highly recommend Willy’s Hot Chillies.
200 £ + 0 Free Spins
Table games
Game selection is vitally important for casino-goers, and Energy Casino certainly don’t disappoint on this front. By clicking on ‘Table and Poker’, players can find a vast range of offerings including Vegas Single Deck Blackjack, London Roulette, Speed Roulette and Dream Catcher. Poker players are also spoilt for choice here and roulette fans can enjoy a vast array of choices when it comes to the enjoying this classic casino game. I recommend NetEnt’s Roulette Advanced, which offers a realistic portrayal of the live casino environment. Whilst there are live casino games available on this site, this version allows players to enjoy the background music and ambiance which makes a visit to the casino so enjoyable.
Live casino
Players can find a handful of live casino games listed on the site. Although there is no separate menu to access these games, the red flashing ‘live’ symbol situated to the left of the title will allow users to distinguish between the live and non-live table games. Although this section could perhaps be extended in the future, and could be augmented by some alternative versions of casino classics, there should be more than enough to keep the average player satisfied. Live Speed and London Roulette are situated alongside Live Casino Hold’em and Dreamcatcher. I was a little disappointed by the low number of live Blackjack tables currently listed on the site.
Mobile casino
Like many of its fellow online casinos, Energy allow players to access slots and table games on the move via their mobile site. There is no download required, as users can reach the site via their mobile browser. It is compatible with Android and iOS operating systems and browsers such as Safari and Chrome will be able the launch the site in a matter of seconds. Players must have a strong internet connection in order to take advantage of this excellent mobile site, and having flash enabled is also highly recommended. The mobile site is aesthetically pleasing and the navigation is excellent. It is ideal for players who lead busy lives, or those who enjoy classic casino games whilst out and about.
Customer support
Energy Casino are keen to ensure that players have a thoroughly enjoyable experience, and their customer service agents are available to help eradicate any problems. The live chat function is the most efficient line of communication, however, this is only available Mon-Fri and until 21:00 UK time. There is email support which is available 24/7, although players may have to wait a little longer for a response at the weekends. The FAQ page on their site may also help with minor enquiries. Overall, there is a decent level of support available, however, the lack of assistance at weekends is a negative.
Design
Energy Casino have pitched themselves as a fun online casino and this underlined by their aesthetics. Their homepage is arguably a little cluttered, and although this may appeal to some players, it can be a little overbearing at first. One of the strongest areas of design is the classic black background with white font. This is an excellent choice, as it looks very professional and makes it easy for players to decipher. The rotating cogs which appear in the centre of the screen during the loading process is a nice addition, whilst the ability to browse top slots on the home page is something which is not utilised enough by online casinos.
License
Energy Casino currently have two separate gaming licenses which is great news for players. They are licensed and regulated by the UK Gambling Commission, who have extremely high standards. UK players can rest assured that they are in extremely safe hands when they see casino sites with this. As the site owners are based in Malta, they also hold a Maltese Gaming License. Whilst standards aren’t quite as high, this ensures that all offshore players are treated as fairly as their UK counterparts.
Payments
It is extremely quick and easy to make a deposit with Energy Casino and new players can get started almost immediately. Users can choose to fund their accounts in a variety of ways including Visa, Skrill, Trustly, Paysafecard, Neteller, EcoPayz and Mastercard. The minimum deposit is £10 and players can also set limits on how they want to spend within a week/month. There are currently no transaction fees attached to any of these methods, although some banks or payment providers may have their own charges. There is a minimum withdrawal fee of £20 and players can collect their funds using a variety of methods. Energy Casino endeavour to pay their player’s winnings within three business days.
Responsible Gambling
Energy Casino are licensed by the UK Gambling Commission, which means that player’s payments are protected. Users can rest assured that they are also affiliated with GamStop and contact details can be found on their home page. When signing up for an account, players are also given the chance to choose their own deposit limits, and this will help problems gamblers limit their losses.
Is Energy Casino licensed?
Yes, Energy Casino has two licenses. It is under the jurisdiction of the UK Gambling Commission and also holds a Maltese Gaming license.
Can I play the games for free?
Yes, there are demo versions of the majority of slots which allow players to try before they buy.
How long will I have to wait for my pay-out?
Energy Casino endeavour to pay their players within three business days.
Is Energy Casino safe?
Yes, as well as being commissioned by the UK Gambling Commission, they also use the latest SSL encryption technology which helps keep player’s details safe.
Is there a live casino?
Yes, there are a handful of live casino games available. These can be found in the table games section of the site.
